Job Description

Mon, 08/04/2025 - 03:32

Your opportunity

As a Software Engineer on the New Relic Alerts team, you will be a critical contributor to the future of New Relic Alerting. You will join one of our high performing teams and be hyper-focused on solving problems in diagnosing and finding causes for incidents. We are creating a solution to help engineers diagnose and detect real problems that will lead to a faster incident resolution and provide guidance on the true root cause of problems. 

You will be responsible for developing the UI that shows the causal graph and explains which nodes are problematic.  You will also be building APIs for customers both internal and external to allow access to our causal reasoning.  We will be integrating and supporting other teams developing agentic workflow and exposing our causal reasoning to them as well. 

What you'll do

• Work collaboratively on a team using agile practices to ship software incrementally with frequent customer feedback
• Build new, and improve existing, customer-facing UIs and APIs (internal and external) that interface with high-throughput data streaming systems, and computing and storage infrastructure
• Collaborate closely with product management, design and other engineers
• Develop and deploy your code to customers multiple times per day
• Be a part of a small team of engineers collectively accountable for the reliability and security of the team’s software
• Work with a DevOps approach - we build and maintain our own software, including taking turns being on-call, and tailoring our own on-call alert policies to prevent pager-fatigue

This role requires

• 2+ years Typescript (or JS) experience
• 1+ years Java / Kotlin experience
• 1+ years React experience
• 2+ years CSS experience
• Empathy for end users - customer focused - You consider how every UI or API change will impact our users
• Experience building and scaling production services
• Experience building APIs that power UIs (REST, GraphQL)
• Experience having shipped production services
• Willingness to be on call for the services the team owns
• Attention to detail and consistency of implementation
• Comfortable working on a team where code quality and code reviews are prioritized
• Passion for details 

Bonus points if you have

• Agentic AI integrations
• Kafka or similar queuing system 
• Distributed systems 
• Terraform and Kubernetes 
• AWS or other cloud services 

Please note that visa sponsorship is not available for this position.

#LI-GK1 #LI-Hybrid

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$106,000

-

$133,000

USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected] .

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the  San Francisco Fair Chance Ordinance .

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at 

Job Tags

Remote job, Work at office, Flexible hours,

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