Concierge/Receptionist Job at Inspired Living at Alpharetta, Alpharetta, GA

L3NRR2lUN1FFdmVWTTUzRFZEZEIxWEUyalE9PQ==
  • Inspired Living at Alpharetta
  • Alpharetta, GA

Job Description

Welcome to Distinctive Living , we're seeking a Concierge (Part-Time) for our Inspired Living at Alpharetta.

Here at Distinctive Living , we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.

The Concierge acts as the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. This position is responsible for graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families, and providing support to sales and marketing and the business office. Pays attention to details and uses creativity to create positive experiences with current and prospective residents by managing the lobby experience for all visitors.

Benefits when choosing a career with Distinctive:

  • Medical, Dental and Vision benefits
  • Paid Time Off
  • 401k Retirement Plan & Life Insurance
  • Team Member Assistance Program

Responsibilities:

  1. Proactively assists residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.
  2. Monitors entry area for visitors and guests, greets and directs as necessary, answers incoming telephone calls and resident calls, forwards and takes messages, receives and sends packages for residents, assists with residents who request assistance with mailing letters and packages. manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.
  3. Sales & Marketing: manage the inquiry process, connecting the caller or visiting customer to the appropriate inquiry team member; respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available; facilitate experiences/tours of community as needed; knowledgeable and assist in supporting the marketing standards of the community; assist with duties related to the Lead Management Program; assist with assembling marketing packets as needed.
  4. Business Office: assist in processing new resident documentation; assist in maintenance of resident files and documentation while maintaining confidentiality.
  5. Promote and encourage residents to participate in activities.
  6. Follow and communicate company policies and procedures.
  7. This job description provides a framework for the job; other duties may be assigned as necessary.

Required Skills and Experience:

  • High School Diploma or equivalent required.
  • Must have six months of experience in a receptionist role or similar function.
  • Experience with Microsoft Word and Excel preferred.
  • Excellent verbal and written communication skills.
  • Able to communicate verbally in person and over the phone.

Apply today to learn why Distinctive Living is a certified Great Place to Work !

Job Posted by ApplicantPro

Job Tags

Part time, Work at office,

Similar Jobs

Forest Hills Center

Business Office Manager Job at Forest Hills Center

 ...Balancing budgets, enhancing lives; Forest Hills is looking for a highly motivated, experienced Business Office Manager with exceptional organizational & communication skills the has the passion for working in long term care. LTC experience required _______________... 

Capital One

Investment Banking Summer Internship Analyst - Summer 2027 Job at Capital One

 ...person attendance at your assigned location, in accordance with Capital Ones hybrid working model, for the duration of the program....  ...require immigration support from an employer ). Investment Banking Summer Internship - Summer 2027 At Capital One, we are a Top... 

McKee Door

Warehouse Associate (part -time) - Vets Welcome Job at McKee Door

McKee Door Sales of Columbus, Inc. is seeking a Warehouse Associate to keep our operations running smoothly. This part-time , hands-on role involves managing shipping and receiving, tracking inventory, maintaining the warehouse, overseeing vehicles and equipment, and... 

Prismagic Solutions Inc.

X-Ray Technician Job at Prismagic Solutions Inc.

 ...Job Title: X-Ray Technologist Location: New York, NY 10019 Assignment Duration: 8 weeks Shift: Day Shift | 9:00 AM 5:00 PM Hours: 37.5 hours per week Job Overview We are seeking a qualified X-Ray Technologist to perform diagnostic... 

NTT DATA, Inc.

Scrum Master Job at NTT DATA, Inc.

 ...If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Scrum Master to join our team in Bangalore, Karntaka (IN-KA), India (IN). Responsibilities: ~ Act as a servant leader and coach for Agile...