Job Description

Job Description and Duties

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video

The California Department of Tax and Fee Administration (CDTFA) is seeking ambitious and driven individuals to join us. We offer fulfilling careers and provide a reliable income, stable benefits, work-life balance, paid holidays, and advancement opportunities. CDTFA offers a Career Center that provides assistance with resumes, mock interviews, interview tips and tricks, and other job opportunities within CDTFA and other state agencies.

We are committed to expanding the capabilities of our team members through hands-on training, classroom training, and our upward mobility program. We foster a community where diverse individuals work together to serve our taxpayers and make California a better place to live and grow.

The Consumer Use Tax Section’s work processes are production oriented so you will immediately recognize the results of your hard work. The position will challenge your organizational and communication skills.

Under close supervision of a Business Taxes Administrator I, the Tax Technician I (TT I) will learn all facets of registration activities relating to private party purchases of vehicles, vessels, aircraft, and mobilehomes, including but not limited to:

• Screening source documents from other CDTFA divisions.

• Screening source documents from third-party agencies.

• Determining if a possible use tax liability exists.

• Creating new accounts.

• Sending contact letters.

• Scanning and uploading documents into our computer system.

• Creating and verifying use tax clearance forms.

• Reviewing the less difficult and less complex claims for exemption from use tax.

You will be tasked with the less difficult to less complex account registration and/or account maintenance duties including:

• Reviewing and processing taxpayer correspondence.

• Reviewing and determining the accuracy of taxpayer information.

• Searching and verifying taxpayer information using CDTFA systems.

• Searching and verifying taxpayer information using authorized external databases.

• Reviewing and/or updating taxpayer’s account information.

• Entering required data and/or information into the registration system.

• Initiating appropriate system generated letters.

• Processing requests for information from external agency systems.

• Securing and forwarding confidential records for destruction.

• Training other team members on these duties.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

You will find additional information about the job in the .

Working Conditions

• Standard office environment.

• Requires being in a stationary position, consistent with office work, for extended periods of time.

• Daily use of a personal computer, office equipment, and/or telephone.
• Depending on your work location, you may be working in a high-rise building. 
• Telework is partially available.

Special Requirements

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to

• Position requires employee to be fingerprinted and successfully pass a background investigation.

• Travel may be required up to five percent (5%) of the time.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Competent in computer programs such as Excel, Outlook, and Word.
• Ability to be a self-starter.
• Ability to stay objective/positive under pressure.
• Ability to draw sound conclusions, and take effective action.
• Good organizational and time management skills and flexibility in response to changing workloads and priorities.

Benefits

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:

• Nearby (third-party) parking. 
• Convenient to public transportation. 
• Located near multiple eateries, major freeway access.

For more information about the outstanding benefits offered to State Employees

Benefit information can be found on the CalHR website and the CalPERS website. 

Supplemental Questionnaire Requirement

Applicants must include a Supplemental Questionnaire (SQ) for this recruitment. Applications without an SQ or include an SQ that does not directly answer all the items below will not be considered. Resumes do not take the place of the SQ.

SQ Requirements:

• Name on SQ.
• Job Control number on SQ.
• SQ must be no more than two pages in length, single-spaced.

Respond directly to the following SQ question(s):

1. Describe your experience using a database program and other computer programs. List types of database programs or other programs you have used.

2. Describe your experience in completing detailed work or assignments accurately and in a time fashion. Identify specific techniques or processes to ensure accuracy and timeliness.

3. Describe your experiences in sorting, organizing, copying, and/or scanning paperwork and whether you have maintained hardcopy or electronic file information.

You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position.  

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - A completed Supplemental Questionnaire (SQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Questionnaire Requirement section of this job posting for additional information.
  
• Other - Cover Letter

Job Tags

Permanent employment, Full time, Work at office, Immediate start, Remote work,

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