Job Description

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

We’re seeking a highly skilled Trainer and Instructional Designer who thrives both independently and in collaborative environments. The ideal candidate is a proactive self-starter, motivated by a passion for empowering teams and driving collective success. As part of the Learning, Development and Innovation team, our vision is to be the benchmark for transformative learning experiences. Our mission is to unify and empower customer experience account teams by providing innovative, consistent and impactful learning solutions that enhance skills and knowledge, fostering exceptional customer experiences for those they serve. Join us in helping Gainwell serve Medicaid members and providers by creating and delivering industry leading learning initiatives. 

Your role in our mission

• Lead the design and development of enterprise-wide training programs, including high-impact and complex initiatives.

• Mentor and guide instructional designers, promoting collaboration and professional growth across the learning team.

• Drive innovation through modern learning tools, video creation, and eLearning module development to enhance engagement.

• Partner with subject matter experts (SMEs) and key stakeholders to deliver scalable and results-driven learning experiences.

• Manage multiple projects simultaneously, ensuring quality, alignment with business goals, and timely completion.

What we're looking for

• 5–7 years of experience in instructional design, learning development, or related roles.

• Expertise in advanced instructional design and eLearning software (e.g., Articulate, Captivate, Rise).

• Strong understanding of SCORM, xAPI, and LMS integration standards.

• Proven ability to lead and execute large-scale or complex training initiatives.

• Excellent leadership, communication, and mentorship skills with a focus on innovation and quality.

What you should expect in this role

• Full-time, remote, salaried (W-2) position with a standard Monday–Friday, 40-hour workweek.

• Health, dental, and vision benefits begin on day one, with 401(k) matching and additional benefits available.

• Flexible vacation policy available after 90 days of employment (with manager approval for exceptions).

• Gainwell-provided computer and equipment to support your remote work environment.

• Use of video cameras required for interviews and during the first week of new-hire orientation.

The pay range for this position is $64,500 - $92,200 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies  is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

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