Self-Storage Customer Service Associate Job at National Storage, Clarkston, MI

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  • National Storage
  • Clarkston, MI

Job Description

Overview:

Join our team at Maxx Self Storage and be a part of our mission to “be here when life moves you.” We’re a group of friendly individuals passionate about making self-storage experiences as customer friendly as possible. Our company has a focus on delivering top-notch service one storage unit at a time. If you’re looking for an environment where you can grow professionally and help people when life moves them then come check us out.

Benefits package:

  • Easy hours, no nights, and no Sundays so you can find the right balance between work and everything else.
  • Annual bonuses and career growth opportunities in field management or at our home office.


Job Description:

You’ll play an important role in our daily operations, working independently across multiple locations. This is an active job with a mix of indoor and outdoor tasks, including:

  • Assisting customers and recommending the right storage solution for their needs.
  • Keeping our facilities sparkling clean through tasks such as sweeping, mopping, dusting, window cleaning, and light maintenance.
  • Required to lift and move up to 35 pounds regularly, and up to 50 pounds occasionally.
  • Conduct daily property checks to check on unit availability ensuring each unit is customer ready.
  • Reconciling daily payments and making bank deposits.
  • Helping customers stay on top of their payments by making timely follow-up reminder calls.


Qualifications:

  • We’re looking for individuals that care about helping people.
  • It’s a bonus if you’ve worked in a service-based industry such as retail, fast food, property management, or hospitality.


WE ARE AN EQUAL OPPORTUNITY EMPLOYER!

All applicants must undergo a background check and have reliable transportation.

About National Storage:

At National Storage, we’re more than just a place to store belongings — we’re a trusted part of life’s transitions. Whether customers are moving, downsizing, renovating, or just needing a little extra space, we provide secure, clean, and convenient storage solutions backed by exceptional service. With locations across the Midwest region and a growing footprint, National Storage is proud to be a leader in the self-storage industry. Our team is passionate about creating a positive experience for every customer, and we take pride in maintaining top-notch facilities that reflect our commitment to quality and care. As an employer, we believe in investing in our people. We offer meaningful career opportunities, professional growth, and a supportive environment where your ideas are valued and your work makes a difference. If you're motivated, customer-focused, and looking to be part of a collaborative and forward-thinking team — we’d love to meet you.

Job Tags

Daily paid, Part time, Home office, Sunday,

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