Company Description Joyalukkas Jewelry is the largest retail jewelry chain in the world owned by a single family. With over 160 stores worldwide and a wide range of exquisitely designed jewelry pieces, Joyalukkas offers customers the perfect blend of heritage and modernity. With a focus on quality and excellent customer service, Joyalukkas has earned the title of the 'world's favorite jeweler'. The company is continually growing and expanding its presence worldwide. Job Description: This is a full-time on-site role for a Sales Executive in Iselin, NJ. The Sales Executive will be responsible for day-to-day tasks related to sales in the Store, providing customer service support, coordinating with customers, completing monthly sale targets, and ensuring a seamless customer experience in the Store. Key Responsibilities: Greeting customers and directing them to the appropriate sales associate. Addressing customer inquiries and complaints through our portal. Providing excellent customer service and resolving issues efficiently. Engaging with potential and existing customers to promote our services/products. Identifying sales opportunities and closing deals. Qualifications: Education: High School Diploma or equivalent (or higher). Gender: Female or Male Experience: We are looking for candidates with good, relevant experience in customer service and/or sales. Personality: A charming personality is essential. We're seeking someone who can build rapport easily and represent our company positively. Skills: Basic phone etiquette and strong communication skills.Tech-savvy with the ability to quickly learn and operate our customer service portal. Language (Plus): Proficiency in Hindi, any other Indian language, or Spanish would be a significant advantage.
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Purpose: Builds customer relationships by traveling to customer locations, perform follow-up activities on complete goods, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information to enhance the customer...