Job Description

GUCCI Host, Osteria da Massimo Bottura - Beverly Hills

Summary

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Job Description

Role Mission

The Gucci Osteria da Massimo Bottura Host team will provide a positive impression of the service excellence and high standards to all guests. The Host team will greet guests and carry out reservation needs and will ensure an elevated luxury dining experience from the very beginning.

Key Accountabilities

• Greet and escort guests, always maintaining a professional and positive attitude;
• Answer incoming calls providing the appropriate service;
• Assist with the flow of guests in the dining areas;
• Tend to special guest needs and requests;
• Anticipate any wait time in an appropriate fashion;
• Observant to guest needs throughout dining experience to ensure high quality service;
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies;
• Contribute to team effort by accomplishing related results, as needed;
• Maintain clean work environment.

Key Requirements

• 2+ year experience in the hospitality industry;
• Previous experience in luxury environment highly desirable;
• Excellent command of English, both written and spoken - additional language command a plus;
• Previous experience with RESY or other reservation systems is preferred;
• Professional grooming and appearance;
• Excellent interpersonal and organizational skills;
• Client-oriented approach and solutions-oriented attitude;
• Passion, professionalism, and discretion must be always maintained;
• Comfortable working in a fast paced and luxury environment, with the ability of managing multiple priorities;
• Ability to work a flexible schedule based on business needs which included, evenings, weekends, and holidays.

Key Pillars for Ways of Working

• Execute the mission of the role with a Radically Client-Centric mindset;
• Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
• Be Relentlessly Creative and approach challenges with an innovative mindset;
• Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.

Key Behaviors to Amplify What We Do

Explore

Considerate Thinker

• Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

• Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver

Accountable Achiever

• Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

• Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect

Connection Builder

• Builds trust-based relationships across boundaries and encourages collaboration
• Adapts own style to communicate impactfully

People Enabler

• Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Build

Continuous Learner

• Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

• Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

• Qualified candidates must have the proper work authorization to work in the United States

Accessibility

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com .

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

Salary Range – California

For individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions, including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. 

A reasonable estimate of the current base salary range is $20.00 USD to $22.00 USD. 

Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Benefits include: 

• Medical
• Dental
• Vision
• Paid Time Off (PTO)
• 401K

EOE M/D/F/V

Job Tags

Hourly pay, Full time, Flexible hours, Afternoon shift,

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