Job Description
Hello There!
We'd love to invite you to apply for a position with our family owned Jackson Hewitt Tax Service. We operates 5 locations here in the Dayton area. Our office offers a fun flexible work environment and paid training. We have full-time and part-time positions available.
This is a seasonal position (December to Mid-May)
Are you: - Looking to learn a new career and break into the tax industry?
- Someone who has gaps in their work history or is looking to boost their skills and resume?
- Someone who has been out of the workforce over the last year while at home with family?
- New to the workforce or with limited experience/education, but a willingness to learn?
- Retired and want to continue to make an impact?
- Someone without a college diploma? No problem!
- A Veteran or military personnel transitioning from the service?
- Part of a military family that moves often with deployments?
- A recent college graduate or current college student?
- A stay-at-home parent who needs a flexible work schedule?
- A gig worker or looking to add a second income?
- Bilingual? Bilingual candidates are highly encouraged to apply!
What you'll do here: As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.
- Conduct face-to-face tax interviews with clients.
- Prepare complete and accurate tax returns.
- Generate business growth, increase client retention, and offer additional products and services.
- Provide clients with IRS audit support.
- Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
- Collection and processing of clients' payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
- Answer client calls via our national call center routing system.
- Answer questions and provide future tax planning to clients.
- Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
- Support office priorities through teamwork and collaboration.
Skills you'll bring for success: - Passion for providing extraordinary customer service.
- Excellent communication and interpersonal skills.
- Experience working in a fast-paced environment.
- Basic knowledge of computer functions and math.
- Sales and/or marketing experience.
- Experience in accounting, finance, retail, bookkeeping, or tax preferred.
- Bachelor's degree in Accounting or related field a plus!
- PTIN Certification: Yes
Job Tags
Permanent employment, Full time, Part time, Seasonal work, Work at office, Flexible hours,