Entry Level Support Technician: $500 Hiring Bonus
About the position:
This is call center environment. This position assists customers via telephone, online CHAT, or e-mail to provide support for basic desktop, PC and application support. If the issues are beyond your ability to resolve, you will create a ticket or escalate the issues to one of the more advanced support team members. This is a central point of entry for customers seeking assistance, information/status updates and resolution.
You will answer the phone, online CHAT or e-mail in a courteous manner and attempts to provide support for basic desktop, PC and application support. Work to resolve questions from password resets, updates to basic desktop application support. You will take any necessary steps to troubleshoot and/or resolve the issue. You must be able to handle difficult customers and recognize when to escalate the issue for higher level support.
Skills :
· Communication Skills and active listening
· Excellent customer service skills, patience and understanding.
· Friendly and energetic attitude
· Technical Knowledge with the ability to navigate the Internet
· Ability to work in a fast paced environment and enjoy learning quickly
· Ability to work flexible schedules
· Must have reliable attendance
Education and Experience :
· Requires a High School Diploma or equivalent
· Associates degree or technical certifications are desired
· Experience trouble shooting basic PC/Desktop and applications
· Previous Help Desk experience is desired
EMS Offers :
· Career advancement opportunities
· Team work environment
· $500 hiring bonus
· Paid on-the-job training
· Full time schedules
· Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
· Casual dress attire
· Individual work spaces
· Complimentary breakfast on Fridays
· Free parking
· North-West Omaha location
...work environment and culture that recognizes their value in providing excellent experiences for our residents. Looking for On-Call Concierge/Receptionist We offer rewarding career opportunities that include: ~ Competitive wages ~ Access to wages before payday...
...functions including Total Rewards, Talent Management, and HR Operations. Exceptional stakeholder management and communication skills. PMP or similar project management certification preferred. Experience working in a matrixed, global organization is a plus. On site...
We will be staying in Megve, France for a few days in August and need a babysitter for Sunday August 24 (8:00-16:00) and August 25th (8:00-12:00). We are open to having someone travel with us from Megve to Serre Chevalier Valle which would be childcare from August 2...
...Join Zone IT Solutions as a Scrum Master, where you will play a pivotal role in guiding our teams through the Agile process. Collaborate with cross-functional teams to enhance productivity and successfully deliver projects for our clients. Requirements Proven...
...availability and various shifts. Apply today to join our amazing team of wellness professionals! We look forward to speaking with you soon! You... ...of each Residents general state of physical and mental health and reports any changes at once to the Wellness Director....