The Data Governance and Compliance Manager will support the development and implementation of an enterprise data governance framework to improve decision-making, operational efficiency, and public service delivery. This role will help eliminate data silos, build governance policies, establish KPIs, and support analytics initiatives across departments.
Key Responsibilities
Framework Development
Build and operationalize an enterprise data governance framework.
Define cross-department stewardship roles (RACI).
Establish standards for data collection, classification, access, retention, and quality.
Create a city-wide data taxonomy and governance structure.
Regulatory & Compliance
Align practices with HIPAA, GDPR, CCPA, CJIS, and local privacy regulations.
Lead audit preparation and documentation.
Conduct risk assessments and recommend mitigation strategies.
Data Quality & Lifecycle Management
Build data lineage and inventory across systems.
Implement cleansing, validation, and reconciliation processes.
Establish archival and disposal protocols.
Training & Capacity Building
Develop training programs and materials.
Conduct workshops to promote internal data governance awareness.
Cross-Department Collaboration
Serve as a liaison for policy alignment and governance integration.
Ensure governance policies align with procurement and tech deployment.
Deliverables & Timeline Snapshot
Governance Framework & Committee: Within 90 days
Data Stewardship Roles Matrix: Within 60 days of framework
Compliance Risk Assessment: Semi-annual
Data Policy & Standards Manual: Within 120 days
Training Program & First Session: Within 6 months, then ongoing
Quarterly Governance Reports: Every 3 months
Incident Response Protocol: Within 150 days
Audit Documentation: As required
Weekly & Monthly Reporting: Ongoing
Minimum Qualifications
Bachelor’s degree (Master’s preferred) or equivalent experience.
7+ years in data governance, compliance, or information management.
Strong knowledge of privacy laws (HIPAA, GDPR, CCPA, etc.).
Experience with data management in government or large enterprises.
Certifications such as CIPP, CIPM, or CDMP preferred.
Why Join Us?
InstantServe offers a dynamic work environment where you can make a significant impact on the healthcare industry. We provide competitive compensation, opportunities for professional growth, and a supportive team culture. All your information will be kept confidential according to EEO guidelines.
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