Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:  

We are seeking an experienced, highly motivated, and pragmatic attorney to serve as Corporate Counsel for public sector contracting in the U.S. and Latin America (LATAM). The role will support a team covering ServiceNow’s SaaS and professional services sales to public sector customers, with additional support for related commercial customers. This is a great opportunity to work on cutting-edge issues in an exciting, fast-paced environment. The position will report to the lead of our global public sector transactions team

• Serve as subject matter expert for public sector procurements, negotiations, and throughout the contract performance. 
• Support public sector tenders, including Requests for Proposals and similar.
• Review and negotiate master SaaS sales agreements, professional services agreements, and related agreements that meet the company’s requirements under its policies, including those for risk tolerance, while working collaboratively with the business and leadership teams.
• Represent ServiceNow in negotiations with external parties, including government customers, commercial customers, and channel partners.
• Support contract performance matters in conjunction with internal teams, including compliance and reporting obligations, disputes, and similar.
• Collaborate with internal support teams, such as revenue, security, etc., and other business units at all levels throughout the organization to ensure that agreements adequately protect the company’s interests.
• Anticipating, guarding against, and advising all levels of the business organization on legal risks involving the companies under your portfolio.
• Support the continuous improvement of standard forms of agreement and legal processes.
• Be a trusted business partner, responding in a timely and productive manner to requests from internal customers
• Counsel and deliver training to internal customers regarding company policies, legal issues, and risk tolerance.
• Occasional travel.

Qualifications

To be successful in this role you have:

• Fluent in English, Portuguese, and Spanish with ability to negotiate legal agreements in each language
• At least 3 years of in-house public sector contracting experience dealing with SaaS or software licensing transactions and supporting a sales organization; having experience with sales contracts involving elements such as AI, cloud / hyperscalers, and/or EBA/DORA is a plus. You furthermore understand what terms may or will impact US GAAP revenue recognition.
• Experience negotiating agreements with government customers, including understanding of relevant regulations applicable to commercial item prime contractors and subcontractors
• Experience with Federal, State, and Local government procurement processes, rules, and regulations, such as the FAR and DFARS, including experience with schedule contracting programs such as GSA, NASPO, etc.
• Familiarity with channel (distributors, resellers) and related practice issues.
• A Law Degree and applicable license to practice law
• Excellent negotiating and influencing skills, and a talent for non-confrontational, win-win negotiations
• Exceptional critical thinking abilities, who possesses strong business acumen and excellent business judgment; must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment
• Excellent communication skills with ability to distill complex issues clearly and communicate well both one-on-one and in groups, and in internal and external contexts
• In-depth knowledge of commercial law, contract law, and relevant regulatory frameworks.
• Ability to work cross-functionally with sales and other internal organizations to resolve questions.
• Proficient drafting and legal technical skills, with keen attention to detail
• Firm understanding of revenue recognition principals

 

For positions in this location, we offer a base pay of $150,600 - $248,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as

qualifications

, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Job Tags

Full time, Contract work, For contractors, For subcontractor, Work at office, Local area, Remote work, Flexible hours,

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